Customer Service TIPS
Without Exceptional Customer Service, any business cannot thrive, grow or survive long term. The Internet and Social Media have meant that customers can share their experiences, good & bad,...
View Article10 Commandments of Customer Service
One of my favourite magazines Giftrap asked me to write an article on Customer Service and we thought it would be fun to create 10 Commandments! The magazine is the leader in relation to issues...
View ArticleTrade Fair Tips :: Maximise Your Investment!
This is not a fluff piece taken from articles or magazines. This is real life observations and experience from trade fairs here in Australia, Europe & USA. Given that the Gift & Homewares...
View ArticleMy Social Media Article in Culture Magazine
I wrote an article on Social Media for Hair Salons that appears in Culture Magazine April 2013. Part 1 of the longer version of the article, can be read here & Part 2 can be read here. Click here...
View ArticleMy Social Media Article in Culture Magazine: Part 2
I have posted Part 2 of the extended version of my article on Social Media for Hair Salons that appears in Culture Magazine April 2013. Part 1 of the longer version of the article, can be read here...
View ArticleReal Chat #4 :: LinkedIn, Tips & How To Maximise The Tool
We had another super ‘Real Chat’ on Google Hangout on Friday! Nancy Georges and Joahnna Baker-Dowdell chatted with Karalyn Brown about the ins & outs of Linkedin and her article “Why are there so...
View ArticleMy 7 Top Tips for Retailers
Sometimes we just need a reminder, tip or suggestion to recalibrate our business. These are 7 Tips to help Retailers recalibrate: 1. Adopt a service culture / focus in your store – Make it easy to...
View ArticleNancy Georges’ Trade Fair Tips 2016
I update this post every 6 months in time for the trade fairs. Preparation is your best tool for the fairs. I have been attending and exhibiting in Trade Shows since 1996, in Australia and...
View ArticleAs Seen In: Heverton Anunciacao’s book, ’30 Advices from 30 Greatest...
Honour to be asked to contribute to Heverton Anunciacao‘s book: ‘30 Advices from 30 Greatest Professionals in CRM and Customer Service in the World‘. Heverton contacted me and asked me to be part of...
View ArticleWorking From Home Tips : Nancy Georges
So many people now having to work from home. But that’s not as easy or productive as that sounds!! I have worked from home on and off for the last 11 years and wanted to share my tips. Please watch /...
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